Hartshorne Group’s Will Guest has become the first HGV apprentice technician in
England to be awarded a distinction for the Institute of Motor Industry’s (IMI) Heavy
Vehicle End Point Assessment.

As the only professional body covering the whole automotive sector, the IMI’s qualifications
are recognised nationwide as the leading vocational benchmark for those learning their trade
in the industry. The Level 3 apprenticeship, supported by partner Remit Training, involved
academic learning and on-the-job training at the Volvo Trucks dealer Hartshorne’s
Shrewsbury depot.

The culmination of the course sees the students undergo a two-day assessment including
written tests and practical exercises, producing a portfolio of repair and maintenance work
under the watchful eye of an exam assessor. At the end of the assessment the participants
are awarded a pass, merit or distinction depending on their results. The Heavy Vehicle
apprentice qualification is undertaken by all truck manufacturers, and Will is the first
technician in England to gain a distinction.

“It’s fantastic that all the hard work has paid off,” he says. “The majority of my learning has been through working alongside my colleagues at the Hartshorne depot in Shrewsbury; they
have supported me every step of the way and I couldn’t be more thankful.

“My manager Paul Hughes has been a huge source of information and support, as has the
whole team really. There were around 15 apprentices in my group on the course – so it was
good to meet the apprentices from the other Hartshorne depots. Hopefully we can all go on
and have long and successful careers in the industry.”

Will has been working for the Hartshorne Group for five years but, due to two years of
disruption because of the coronavirus pandemic, finished his apprenticeship just over a year
late – not that it held him back.

Wayne Daniels, EPA & Gateway Manager for Remit, says: “During his assessments, Will
was methodical, calm and collected. He asked questions before he began, to ensure he
understood what was required of him and worked in a logical manner. His write-ups were
clear, concise and contained all relevant test figures and diagnostic procedures.
“He is fully deserving of his distinction grade and is an excellent example of what can be
achieved with the right support, resources and a student-focused team with a clear process
to follow. I wish him all the best for the future in our industry knowing he will improve its
reputation and ours as an outstanding technician.”

Will’s passion for engines and gearboxes dates back to his childhood when he used to help
his father Antony working on his motorbike.

“It’s a job I love and I’m looking forward to continue expanding my knowledge and
experience in the coming years,” adds Will, who is now a fully-qualified HGV Technician.
“The industry is going through some interesting changes – with electromobility and
alternative fuels opening up new opportunities to learn and gain new skills – and I’m excited
to be a part of that.”