NEW vehicle tracking and telematics are the latest developments for a Swindon-based international logistics and equipment installation specialist, which has seen the benefits of investing in transport management technology over the past 15 years.

Bishopsgate Specialist Logistics & Installations specialises in the transportation, storage and installation of fragile, sensitive or outsized equipment for the healthcare, IT, telecommunications, banking, safe and UPS, office machine, fitness and vending sectors as well as high end home delivery. This includes work for blue chip companies the likes of Schneider Electric, Draeger Medical, Carl Zeiss, Getinge, Glory, Unilever and Gunnebo.

The company has being using Mandata transport management software since 2001 as part of a deliberate strategy, built around technology to improve its services, achieve efficiencies and drive growth across frontline operations.

Specifically developed for the road haulage and logistics sector, the Mandata TMS brings together operational information into a single PC or cloud-based system that links to vehicle and driver smartphones out on the road. The technology, which can simplify the planning of work, track operations and monitor driver behaviour and vehicle performance levels, automates critical processes, eliminating time-consuming repetitive tasks, providing fleet visibility in real-time and alerting operators and drivers to any issues.

Over the years, Bishopsgate has extended the capabilities of its transport management system to meet the needs of a growing customer base. The integration of added value features have also helped the firm meet the challenges of operating in an international market place where cost pressures, distance, remote locations, JIT customer service and business development present significant challenges.

Bishopsgate’s managing director Tim Bloch, said: “Mandata has helped us to achieve this, while the addition of bolt-on services to enable customers to book their own jobs, improve warehouse stock control and monitoring, and the introduction of DIP scanning and RF handhelds, have all played their part in meeting the challenges.”

Now, a new vehicle tracking and fleet behaviour solution from Mandata has been integrated with the transport management system to provide even more capability. Advanced features designed to capture vehicle and driver performance data provide analysis that can be shared to raise awareness and understanding of issues and monitor and improve driving standards.

Indeed, at least 50% of all cost savings achieved as a result of the improvements the extended capability provides are channelled back to Bishopsgate driving workforce, where they are equally shared out across the team.

Tim Bloch added: “Since the new tracking system was installed earlier this year we are starting to feed data back to drivers via the driver behaviour app and we now hope to build on initial reductions in fuel costs, as well as reduced fault accidents and incidents of harsh driving. Ultimately these reductions will be fed back to the team at the end of year one.”

Bishopsgate’s on-going investment in its transport management system over the years has undoubtedly reaped dividends. The technology has played an important role delivering improved traceability, greater use of operational data, and better communications.

Tim Bloch sees technology remaining vital as his business grows and expands its operations in the coming years: “We are on track with an ambitious growth strategy and have plans to open new facilities to further improve services. Mandata, who understand the logistics industry, will be an important part of the business on the road ahead and our drive for efficiencies, better control and that all important cutting edge that separates us from our competitors.”

Mandata is a UK leader in the provision of integrated transport and logistics software for companies operating in all sectors of the road transport industry. More at